Shipping Policy

Last Updated: September 2026

At AIFAN BRANDS LLC, we are committed to providing a smooth and reliable shipping experience for our customers in the United States.

Order Processing

• Orders are typically processed within 1–3 business days after payment is successfully received.
• Orders are not processed or shipped on weekends or U.S. public holidays.
• Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Time

Standard delivery generally takes approximately 3–7 business days after the order has been shipped.

Please note that delivery times are estimates and may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be clearly stated on the relevant product or promotional page.

Tracking Your Order

Once your order has been shipped, you can use the tracking number provided in your shipping confirmation email to follow your package.

Please allow some time for tracking information to become active after the carrier receives the package.

Delivery Issues

If your tracking information shows that your package has been delivered but you have not received it, please first check around your delivery location and with household members or neighbors.

If you still cannot locate your package, please contact us as soon as possible so we can assist you.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an incorrect address after placing your order, please contact us immediately. We will do our best to update the address before the order is shipped, but we cannot guarantee that changes can be made after processing.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us with your order number and relevant details. We will work with you and the shipping carrier to resolve the issue.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team through the Contact Us page on our website.

Thank you for shopping with us!